How To File Your Claim

If a loss occurs it is important to report it to your broker or agent immediately. If your broker or agent is unavailable or it’s after hours, you can always call our 24-hour Emergency Claims Reporting Service at 1-800-235-8784.

Newly reported claims will be acknowledged the same business day.

Our claims offices can be reached at:

Echelon General Insurance Company
2680 Matheson Blvd East, Suite 300
Mississauga, Ontario   L4W  0A5
Attention:  Claims Department

Phone Numbers: 905-214-7880
Toll Free Number: 1-866-252-2854
Facsimile Numbers: 905-214-7891 or 905-214-7892

Echelon General Insurance Company
500 Boul. St-Martin Ouest, Suite 420
Laval, Quebec    H7M  3Y2
Attention:  Claims Department

Phone Number: 450-662-0222
Toll Free Number: 1-888-662-0222
Facsimile Number: 450-662-6290